The AXDIA Team will be happy to help you to use your new AXDIA product.
Please refer to the technical questions and answers (FAQs) concerning your product to help solve problems which may occur.
If during the installations or operation problems arise, feel free to contact our technical support team using the Support Form provided.
Our Support Hotline will gladly assist you Monday thru Friday from 09.00 A.M to 17.30 P.M:
++49 (0) 2154 8826 101
from Austria: 0810-998833 (0,044 EUR/min.)
Before calling, please have the following information on hand:
- ODYS Product description
- Your name
- Telefone number
- Your Email address
- Operating system
- Default description (Please be specific when detailing the fault)
NOTE: You must obtain a RMA - Number from our Support Hotline before sending products to our office. Products without a RMA - Number will be not be accepted and returned at your expense.
Further contact information:
Fax.: ++49 (0) 2154 8826 111
When sending a Fax, please be sure to include your telephone number.